Customer Pick Up Information
As all Adriatic Furniture stores are showrooms, collection of all goods excluding small items less than 20kg can only be collected from our distribution centre in Preston. These items are those that can be safely lifted by hand and by one person.
To ensure the safety of our customers and staff, while ensuring we prevent damage to our goods We DO NOT allow items heavier than 20kgs to be picked up from our showrooms. If you are are unable to collect your purchase from our showroom, you may pick them up from our distribution centre.
Depending on the product, we strongly suggest you allow us to deliver them to you at a minimal delivery drop off fee based on the item.
OH&S prohibit Adriatic staff from lifting furniture outside our showrooms as well and any large item. If you choose to collect a small item from our showroom, a transport & cartage fee of $25.00 applies. You also accept that you will need to load and secure the items in your vehicle at your discretion. Furthermore you accept you may need to assemble the product as well.
If you choose to collect your purchase from our distribution centre, you MUST contact us to arrange 24 hours prior. You may collect your goods between 10.30 & 12.30pm or 1 & 3.30pm Monday to Friday.
In the interest of Occupational Health & Safety, it is important that when collecting your order you have adequate help to load and secure your products. Please make sure you have sufficient help to carry furniture from our warehouse to your vehicle. OH&S prohibit our warehouse staff from lifting furniture outside our warehouse, and we are unable to assist you to lift any products and secure them in your vehicle. Adriatic Furniture will not be liable for any damage caused to due to incorrect / unsafe loading or improper securing of all collected goods.
Distribution Centre Location: 78-82 Chifley Drive Preston, 3072
Distribution Contact: 9350 1000 – Please quote your purchase order number located in RED in the top right hand corner of your sales order.