We know that customers are always excited to get their new furniture home as soon as possible. That’s why we now provide a click and collect service from our Preston distribution centre at 78-82 Chifley Drive Preston 3072
Purchase online and we can have your order ready to collect! It’s as simple as ABC.
- Order your item
If click and collect is available for your item, it will appear as an option when making your purchase. For a list of items that are available via our click and collect service, click here.
- Receive an email confirming it’s ready to be picked up – usually within 48 hours.
(Please allow extra time for confirmation on purchases made on weekends and public holidays.)
- Collect your purchase from our Preston distribution centre.
Please note, upon confirmation we require a minimum of 24 hours’ notice of your intention to pick up an order. Our distribution centre is open from 10am-3pm, Monday to Friday. Be sure to bring along your sales order and a proof of identity document (driver’s license, passport or proof of age card).
When collecting your order, it is important that you have adequate help to load and secure your products from our distribution centre to your vehicle. Occupational Health and Safety guidelines prohibit our staff from lifting furniture outside our distribution centre, so we are unable to assist.
Adriatic Furniture will not be liable for any damage caused due to incorrect/unsafe loading or improper securing of all collected goods. Please be aware that most items are heavy and require a minimum of two people to be correctly lifted into a suitable vehicle.
Once you have collected your order from our distribution centre, you assume all responsibility with correct assembly and installation. As all Adriatic products are quality controlled and checked prior to packaging and dispatch, we will not accept any claims for products which have been collected, assembled and accepted by you. In the event you require assistance to assemble a product which you have collected from our distribution centre, a minimum service call out fee of $99.00 will apply for metropolitan Melbourne. We prefer and encourage all clients to utilise our professional delivery service to ensure products are delivered and assembled in good order and condition.
Items available for click and collect
Small items less than 20kg can be collected from our distribution centre in Preston. These items are only those that can be safely lifted by one person by hand.
If you aren’t sure about product sizing, please contact us to assist on (03) 9350-1000.