How long will it take to deliver my goods? Instore Purchase & Online Purchase

Delivery time varies depending on the item(s), supplier, availability and your location. Rest assured that we will attempt to minimise any inconveniences caused by delays of: manufacturers or transport and/or other unforeseen problems. All delivery times quoted at point of sale are an approximate only.

Do I need to be home to accept the delivery? Instore Purchase & Online Purchase

Yes, as a delivery docket will need to be signed upon delivery to confirm all Goods have been received and in good order and condition.

What if I am not at home when the delivery arrives? Instore Purchase

Our sub contract driver will leave a notice at your address notifying you of an alternative delivery or pick-up arrangement, as we require all orders to be signed for, confirming receipt of product in good order & condition. In the event that nobody can be home to receive your delivery or your delivery is cancelled on the day of the delivery a redelivery charge of $99.00 (Melbourne Metro Only) will apply.

Is local pickup an option?

We are able to facilitate some pickups our furniture. Please refer to the following link for all terms and conditions relating to pick up.

Online orders must be delivered using our extensive courier & delivery network.

What if I need to advise of a change of address or delivery date?

We kindly ask you to call our customer service centre on 1300 487 816 or e-mail us at and quote your order or account number, found on the top right hand corner of your sales order.