Ph: 1300 300 449

This website is owned by Adriatic Imports Pty Ltd (ABN 63 005 745 362) (Adriatic).

Adriatic is committed to providing its web visitors with a website that respects their privacy. By visiting www.adriatic.com.au you are accepting this Policy Statement. You should not use the Adriatic website if you do not agree to the terms and conditions of usage below.

The information on this website is of a general nature and may contain technical inaccuracies or typographical errors.

Adriatic does not accept any responsibility whatsoever for the accuracy of the information provided on this website. Your use of any information from this website is at your own risk. Adriatic will not be liable to any party for any direct, indirect or consequential damages arising from use of this website or any linked websites.

Adriatic provides no representations or warranties, either express or implied, regarding the fitness of Adriatic’s products for a particular purpose, their merchantability or otherwise in relation to any information provided by Adriatic on this website.

All products offered for sale on this website or appearing on this website are the property of Adriatic or its contractors.

Nothing contained on this website is intended to hold out any express or implied representation to you that any other person (including any manufacturer, designer, retailer or other organisation) has authorised or is in any way associated or affiliated with this website or the goods, products and services shown on this website or otherwise offered for sale by Adriatic.

Specifications on this website are correct at the time of publishing, but are subject to change without notice.

All prices displayed on the website are in AUD.

Privacy Policy

Adriatic promises not to sell, rent or share any of your personal information gathered through its website.

Personal information means any information including visitor’s name, address, telephone number, e-mail address, postcode and the like.

This policy is subject to change due to changes in the law and technology so we encourage you to periodically revisit this section.

Limitations of Use

Visitors to Adriatic’s website agree to not:

upload or email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment associated with the website.
interfere with the servers or networks connected to the website or to violate any of the procedures, policies or regulations of the networks connected to the website.
impersonate or attempt to impersonate any other person while using the website;
use the website for any unlawful purpose; or
conduct yourself in an inappropriate, offensive or vulgar manner.

Management of Visitor Information

Adriatic collects personal information from visitors to the website on a voluntary basis only. Adriatic shall have the right, but not the obligation, to monitor the content of the website to determine compliance with these terms and conditions of use and any other operating rules established by Adriatic.

Authorized employees of Adriatic may use information collected on the website for three main purposes:

track visitor’s use of the website for internal market research and to improve the website by tracking which products and features are most popular;
collect online warranty registration information; and
after-sales service and follow up.

Cookies

Adriatic does not use cookies to retrieve personal information about a website visitor from their computer.
Security

“Adriatic Furniture” has implemented security features in our database to protect your personal information from unauthorised access. We maintain our servers in a controlled, secured environment. Only staff who need to have access to your personal information in order to perform their job function are authorised to access the database. Constant changes to the Internet and technology mean that we cannot guarantee that data transmission will be 100% secure, or safe from attack by unauthorised intruders.

Copyright

All rights reserved. No part of this website may be reproduced in any manner without the prior written permission of Adriatic. Visitors are not permitted to copy or post material that is published by Adriatic on this website without the prior written permission of Adriatic. Visitors to the website are responsible for their own communications or postings and the consequences of such activity.

The elements of the www.adriatic.com.au website, including, but not limited to, sound, video, logos, designs, text, graphics, images, photographs, digital downloads and software are protected by the international copyright and trademark laws. They are the property of Adriatic and its affiliates. The compilation of the content on the website is the exclusive property of Adriatic.

Permission is hereby granted to view, copy, print and download materials for personal use only and provided that such materials are used for information purposes only.

Legal Disclosure

Adriatic may disclose website visitor information as permitted or required by law.

Trademarks

Adriatic Furniture Services Pty Ltd (ACN 57 006 170 510) is the owner of the registered trademarks ADRIATIC FURNITURE (Trade Mark 948609).

Nothing on the website shall be construed as granting any license or right to use any such trade mark without the prior written consent of the trade mark owner.

Adriatic prohibits the use of any Adriatic logos and trade marks as a link to any other website unless the proposed establishment of such link is submitted in writing and approved in advance by Adriatic.

If you have any questions or comments regarding our Website Usage Policy Statement please contact us.
Disclaimer for Catalogue advertising

Disclaimer for TV, video and radio advertisement

Credit provided by HSBC Bank. Terms, conditions, fees, charges and lending criteria apply. Details are available in store.

Specifications

Adriatic reserves the right to change prices, dimensions, design and construction without prior warning. Adriatic’s sales staff will endeavour to assist you and answer any questions you may have concerning Adriatic’s products; however, your final selection, including the suitability of a particular covering, colour and model is your sole responsibility.

Please select carefully as it is not our policy to refund or exchange if you change your mind.
Essential care and maintenance

Please follow the appropriate care and maintenance instructions for your furniture carefully. While your furniture is designed to high quality specifications, its lifespan will depend on proper care and maintenance. Failure to follow care and maintenance instructions, such as cleaning methods or weight loads, may result in costly repairs and could void your warranty. Soft cushion fillings and removable covers may require occasional replacement.

For more information on furniture care, please click here..

Variations

Please be aware that your new furniture may display different characteristics to the showroom sample depending on the selected material and amount of use.

With soft furniture, the degree of softness may vary along with appearance characteristics such as creasing.

Colour swatches and samples are only an approximate guide as leather and fabrics vary in colour and texture. Leather is a natural product and as such every piece of leather is unique and will exhibit scars, marks and areas of differing density and shade. These are the hallmarks of authentic, high quality leather.

For more information on furniture care and variations, please click here.

Delivery

It is important that someone is home to receive delivery of your purchase on the designated day. The day prior to delivery, you will be contacted by our delivery department and advised of an approximate 3 hour window of when your delivery will arrive. We will always attempt to arrive within this window, but this cannot be guaranteed. No exact or specific time can be provided.

For more information on delivery conditions, please click here..

Warranty

Adriatic provides a 12-month warranty against faulty workmanship for all products.

In addition, we’re pleased to offer a 10-year frame warranty on new lounges.

We will endeavour to minimize any inconvenience to you in the event that any problem should occur. Any replacement or repair of components or parts will be completed to ensure your maximum enjoyment and usage into the future.

Lounge frames are covered by a 10-year warranty to the original owner from the date of purchase. This warranty is valid only in the event of a failure or defect occurring due to a manufacturing fault. Other components including leather, fabrics, suspensions, foam, mechanisms, zips, legs and stitching are covered from manufacturing defects by a limited 2-year warranty. Normal wear and tear to these components will not be considered within this warranty.

Upon receiving your lounge you may find some compression marks, which should disappear over time. The softening of foam and seat cushions resulting from normal use should not be confused with a loss of resiliency or considered a defect. Your leather, in particular the seat and back sections, will also soften and stretch over time. Leather and fabrics may crease and fade, while closed scars, grain wrinkles and stretch marks are all natural markings that are typical characteristics of leather. Such imperfections are evidence of the product being natural leather and should not be considered defects.

Please note that lounges are a handmade product, so sizes and weights can vary by up to 10% from samples or given specifications. There may also be variation in the colour and texture of any replacement component of fabric or leather.

This warranty is limited only to the replacement of and/or repair to the defective part or component.

Adriatic reserves the right to decide whether the claim is due to wear and tear or a manufacturing failure. House calls, freight and labour costs are not included in this warranty and will be charged to the purchaser. The purchaser is also responsible for the cost of replacing suspensions, webbings, fillings and coverings due to wear and tear. This may occur over a period of time depending on the usage.

Percentage contribution by customer to repair/replacement cost*
Pro Rata Schedule

Year 1 – No Charge
Year 2 – No Charge
Year 3 – 25%
Year 4 – 35%
Year 5 – 45%
Year 6 – 55%
Year 7 – 65%
Year 8 – 75%
Year 9 – 85%
Year 10+ – 95%

For information regarding our pro rata schedule of our limited 2-year warranty contact:[email protected]

*Percentage of retail replacement cost equals that to the year of ownership. For example, at year three a $100 part would cost you $25. Household and transport costs charged to purchaser are standard Adriatic charges. This warranty and the obligations of Adriatic overrides any other warranty whether expressed or implied as well as any other representation made to the original purchaser and without limitation. This warranty will be deemed invalid should the furniture fail due to improper maintenance, general misuse, damage during transport, commercial use, and/or lack of regular maintenance using the recommended methods.

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