Do the goods come with a warranty?
Warranty vary from product to product. Please visit here for more details.
Please contact us on 1300 487 816 or at support@adriaticfurniture.com.au if you require any assistance.
What do I do if have a problem with my furniture?
At Adriatic, we are committed to providing first class customer service coupled with unbeatable value on all of our products. In order for us to assist you, could you kindly email us at: contact@adriaticfurniture.com.au
Could you please provide the following details:
Sales order number located in red, in the top right hand corner of your sales order.
A brief description of your concerns
Two (2) images of the product issue, as well a clear image of the entire product.
Upon receipt, we will endeavour to provide you with some feedback within 48 hours.
Adriatic Furniture Customer Service
Adriatic Delivery Conditions
- I accept all responsibility that the furniture I have purchased from Adriatic Furniture can be delivered and put into place through a normal delivery process.
- I agree that the nominated delivery address has sufficient access so that the product can be delivered safely by the subcontracting delivery team.
- I agree to accept all responsibility that my furniture will fit into the room for which it is intended for use in.
- All original packaging and wrapping will be left at the delivery address, and it is the customers responsibility to dispose of ethically and safely.
- If a specialised service is required to uplift any product/s through an unconventional means*, the cost to do so will be at the risk and cost of the customer.
- Any challenges encountered on the day of delivery could result in additional fees or require product/s to be re-delivered another day which will incur further delivery charges.
- I agree to accept any additional charges for where furniture needs to be disassembled and reassembled in order to access delivery to the residence.
